Shipping Chocolate & Heat Sensitive Items
DISCLAIMER: During the summer months [outdoor seasonal temps exceeding 75 degrees F (especially sitting in a delivery trucks)] we can not guarantee chocolate & heat sensitive items that are shipped. PLEASE bear in mind: We are not responsible for any melted edibles, regardless of how it was shipped. SO ordering & having heat sensitive products shipped is at your own risk! No REFUNDS/REPLACEMENTS!
-We do our best to securely pack & cold pack products so they do not break or melt.
-But because of shipping company(s) shipping/handling issues out of our control, your order still may melt and/or break!
-We recommend NOT ordering heat sensitive products during hot months or at least upgrading to (fastest way) minimum 2 day shipping on all heat sensitive items.
- We cannot be held liable for shipper handling/transport damage to fragile products nor melted products that were not sent via expedited shipping (that is your choice).
-We ice pack and do not ship over weekends/holidays, because carriers do not all deliver on weekends/Holidays - and your chocolate will melt in hot periods. Because of that we will hold your order for shipping till it can be shipped without sitting over the weekend in holding facilities or parked trucks.